HR Services
The E-I Consulting Group can deliver a full range of HR services for the energy industry. These services are tailored to closely fit the needs of the industry, including customer focus, commercial skills, and entrepreneurial and increasingly competitive cultures. Some examples of E-I Consulting Group’s services are: assessment/development centres, leadership development programs, customer ombudsman, coaching, remuneration systems, diagnostics and company culture change, HR development based on the principle of strategic competences, managerial audits, employee satisfaction surveys and customer-focused behaviour for employees.
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“Cooperation with M.C.TRITON has always paid off. Thanks to their interim manager, our business people “think business” and liberalization of the market is a great opportunity for us.”
— Roman Budinský, Chairman of the Board of Directors, Severočeská plynárenská, a.s.
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Showcases
ČEZ GROUP: Broad range of HR advice and the creation of a customer ombudsman
Creation of an HR tool to support the merger of three distribution companies, the creation of the merged companies’ salary structure and defining salary levels for individual positions at the newly-created company, analysis of the average salary structure and its comparison with competitors operating on the local market, analysis of the impacts of the signed collective agreement, including its financial requirements and a recommendation for collective bargaining M.C.TRITON created the position of customer ombudsman for clients of the ČEZ group, establishing principles of good administration, setting up a process for handling customer submissions, managing risks, applying the best practices of the ombudsman role in western Europe.
SCP, RWE GROUP: Interim management and executive search
A M.C.TRITON consultant held the position of interim manager of the retail and household section. His task was to set up the operation in line with the requirements of the changed market conditions. Part of the project was to find a suitable candidate to fill the section’s manager position and to train this candidate. The results of the project were: ensured appropriate and consistent functioning of the retail and household segments; led customer sales department to its full potential; implemented a new remuneration system for sales representatives in the retail and household segments; accelerated the processes for the selection and adaptation of a new sales manager for the retail and household segments.
